SLSHOP CAREERS
OPEN VACANCIES
SLSHOP regularly recruits across all three departments; with roles from our Workshops, Sales Department and Parts Store detailed below. Peruse our current roles or send us your CV and covering letter with an outline of what you could contribute and why you’d like to join SLSHOP.
PARTS CUSTOMER CONSULTANT
SLSHOP specialises in all things classic Mercedes-Benz. Our team is friendly and hardworking with a passion for classic cars and great customer service. Based in rural Warwickshire, we work with clients from all over the world and pride ourselves on providing outstanding service.
We have an exciting opportunity for a Parts Store Customer Consultant to join our enthusiastic team.
SUMMARY:
Seeking a team player, preferably with an automotive or mechanical interest. We’re seeking a sales driven, proactive individual who is able to maintain an outstanding level of service. Candidates should have excellent communication and organisational skills and be able to work well in a fast-paced environment.
DUTIES:
- Handle sales and customer service enquiries by telephone and email.
- Process orders and taking payments.
- Handle and resolve any customer issues in a professional and timely manner.
- Cross sell of services such as VHC, CARE, storage, etc
- Process customer returns and credits.
- Maintain and develop customer base, ensuring customer satisfaction.
- Contribute to Parts marketing initiatives.
KEY SKILLS AND COMPETENCIES:
- Computer literacy essential.
- Excellent organisational skills essential.
- Confident interpersonal skills and strong customer service essential.
- Ability to view and understand schematic drawings.
- Ability to work under pressure and to targets.
- High level of focus; energy and drive.
- Ability to work as part of a team and independently.
- Passion to work in the motor vehicle industry.
- Previous experience working as a parts advisor or within the automotive industry would be an advantage but not essential.
WHAT WE OFFER:
We value our employees hugely at SLSHOP and offer staff:
- Competitive salary.
- Bonus schemes.
- Healthcare plan.
- Contributory pension scheme.
- 31 days annual leave, increasing after two years’ service.
- Company workwear provided.
- Staff wellness programme.
- Free parking.
HOW TO APPLY:
Please apply in writing to the email address detailed below.
CONTACT:
Email: [email protected]
Telephone: 01789 337 070
Address: SLSHOP, Drayton Farm Buildings, Drayton Manor Drive, Stratford upon Avon, CV37 9RQ
LIFE AT THE WORLD’S LEADING CLASSIC MERCEDES SL SPECIALIST
![SIM_5239](https://www.theslshop.com/wp-content/uploads/2022/03/SIM_5239.jpg)
![TheSLShop_March2020_0905](https://www.theslshop.com/wp-content/uploads/2023/02/TheSLShop_March2020_0905-scaled.jpg)
‘’I see myself as a storyteller documenting and preserving the life of these beautiful classic vehicles. Without our efforts, we could potentially lose the most important milestones of the automotive industry’s journey to present day.
To anyone who is considering a career in classic cars, expect every day to be different and to have to spend time outside of work reading about the history of each vehicle. There’s so much to discover and you’ll never know it all. But I take pride in being one of few emerging experts in the country.’’
Eliot, Heritage Craftsman
”‘’Working at the SLSHOP is like being part of a family. Everyone is here to work together to achieve a common goal and have a great time together doing it. Everyone is supported and promoted to do what they enjoy and according to their personal strengths.
I started answering the phones to customers in SLSHOP Parts, after many role changes, support, and growth I am now the E-commerce and IT manager. I have learnt invaluable skills and having a career better than I could ever have imagined when I first answered a call at the SLSHOP.
Being mad about cars helps as you are constantly surrounded by cars, parts, and car fanatics. Getting to live and breathe these classic cars from history feels like an honour.’’
Nathan, E-commerce Manager
ENSURING HAPPINESS AT WORK
WE LOOK FORWARD TO MEETING YOU
”As the Chief Happiness Officer for SLSHOP, it is my responsibility to ensure you are fulfilled at work. As a niche business with a global reach, your prosperity on a day to day basis has an impact around the world, which is why we invest in your professional development and offer you a range of unique benefits to keep you energised and happy.”
Stephanie Evans, Chief Happiness Officer
![steph sign off copy](https://www.theslshop.com/wp-content/uploads/2023/02/steph-sign-off-copy-scaled-e1675676849872.jpg)