COVID-19 SLSHOP Information
Welcoming in the “new normal”
SLSHOP fully reopen from the 1st June and we have begun bringing our team back to work in a considered, sensible and safe manner. The main objective is to protect our staff, our customers and the general population as a whole and, by following the strict social distancing guidelines, we can ensure that we’re able to reopen our businesses in a safe, COVID-secure way. Our premises has been deep cleaned and we have a daily “COVID-cleaning” process routine underway. All staff have been issued PPE and have received training and guidance in accordance with best practice. We respectfully ask that if you need to visit our premises then you follow our signage and guidance to the letter.
When visiting the SLSHOP the following policies apply:-
- SLSHOP Social Distancing Policy
- SLSHOP Parts Collections Policy
- SLSHOP Coronavirus (COVID-19) Risk Assessment
It’s time to… put miles on it!
SLSHOP Team
Social Distancing Policy
When visiting the SLSHOP
- We’ve had the whole site professionally cleaned on a daily basis to ensure that the hygiene of the premises is in the best it can be.
- We’ll be providing hand sanitiser and facilities to clean your keys, if you’re handing them over, at the entrance to our site.
- Whilst in our buildings ensure that you stay 2 metres apart from others at all times.
- We are currently discouraging parts “click to buy” collections.
- Certain areas of our business will be restricted to one person at a time, or entirely out of bounds to customers. These areas will be clearly marked, and we ask you to respect the signs and rules displayed.
- Our staff will be keeping their distance at all times, so while we’ll still be friendly and polite when greeting you, please don’t think we’re being rude when we don’t offer to shake your hand.
- When it comes to taking payment, we’d prefer you to pay using your online bank / payment facility, if possible.
- Our technicians will be safely covering seats and steering wheels before moving cars in for service work.
- Before returning serviced vehicles, we’ll be sanitising the areas most likely to be touched.
- Before delivering sold vehicles, we’ll be thoroughly sanitising them before offering a contactless handover.
Thank in advance for your adherence and understanding
The SLSHOP Team
Parts Collections Policy
Following the new social distancing measures published by the Government to keep our staff and customers safe, we respectfully ask that you observe the following guidelines when collecting your parts order from the SLSHOP:
When visiting the SLSHOP
- Parts can only be collected from SLSHOP with a pre-arranged appointment.
- All orders for collection must be made on the telephone and paid for in advance.
- No other parts inquiries or orders can be made on the day of collection.
- Strictly no entry into the Parts Store.
- Parts orders will be collected from a designated collection point. Please ring the bell and a member of staff will attend you.
- To help keep everyone safe, please only approach the parts collection point when there are no other customers being served.
- Please stay 2 metres apart from other customers and members of staff while they serve you.
- To make this easier we will mark out safe distances at the entrance to the site.
Thank in advance for your adherence and understanding
SLSHOP Parts Team