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How it worksJake Bailey2020-04-02T14:02:23+00:00

Support and FAQ’s

When your car becomes a CARE car it forms the beginning of a long term relationship between you, your car and SLSHOP. We’ve put ithe hard work into making sure you and your car can easily slot into the right plan.

Getting started is easy

Choose your plan

With or without a Service package. The choice is yours!

Visit us online or call us for anything else you need to help you choose the right plan for you.

Click or call to join the family

It’s quick, it’s simple and there is no long term commitment.

Join the family with just a few clicks. If you are choosing a Service plan, call us and we’ll do it for you or drop in and meet the team.

Enjoy the benefits CARE brings!

You’re a CARE member now so start to feel your benefits!

Book your SL in for a CARE Health Check or a Full Health Check.
Have your car serviced by our experts.
See if we can improve your insurance terms.
Book your place at one of our events.
Drive More. See More. Do More

Join CARE today

Frequently asked questions:

We have found these areas to need a little further explanation…

HOW DO I JOIN?

Simply just call us on 0800 612 8951 to speak to a member of our team. We will confirm your membership details and if you have opted for one of the Service plans, we will arrange your initial consultation. You can also click below to find out more information.

IS IT REALLY AS SIMPLE AS A MONTHLY SUBSCRIPTION?

Yes it is. We’ve wrapped up all that’s important in one low monthly figure which we will collect automatically until you cancel.

HOW WILL THE PLAN ADD VALUE TO MY CAR?

Having your pride and joy looked after by World’s leading SL specialists will ensure you car stays in tip-top condition and you can achieve peace of mind, as well as evidencing the fact that you and your car are part of our CARE programme when the time comes to sell you car. That carries a lot of confidence to the next custodian.

WHAT IF I SELL THE CAR?

These plans are designed to support you and the car, of course, to the next owner. We want to provide the benefits and allow your car to stay in our family, so we can simply switch the membership to the next owner at the point of transfer. That’s a great benefit for the new owner and means you aren’t left with any further subscriptions. If the next owner does not want to continue the plan, we will happily send some pills for them…as they have clearly had a bump on the head. We will ask you to settle up to the next anniversary so we aren’t out of pocket for the previous service.

I LOVE THE IDEA BUT AM I TOO FAR AWAY FROM YOU?

There are two answers to this question. Firstly; make the time! Make a journey and do something different with that car of yours… after all that’s why you bought it?! There are so many great things to do and see here around us. So make it happen! Alternatively, let us support you with collection and delivery either with our fully insured driver or covered trailer. Both these transport options are heavily subsidised by us to help you get your car the service and maintenance it needs.

WHAT ABOUT IF MY CAR IS NOT DUE AN MOT OR SERVICE?

It’s simple….lets get you the benefits of the plan now and start your servicing when it’s actually due. That way you can join the family and have a Health Check or Inspection/Valuation NOW, then we’ll start your servicing when it’s due. That means you’ll have a monthly payment holiday later on and you will pay the same overall no matter when your car receives its first service.

I NEED A LITTLE REASSURANCE OF THE SERVICE PLAN DETAILS, CAN YOU HELP?

Yes, we are more than happy to answer any questions you have. See the call us on 0800 612 8951 or email [email protected] for more information. If you are new to us, check out our many testimonials from happy and loyal service customers…and a celebrity endorsement or two.

I’M LOYAL TO MY CURRENT SERVICE PROVIDER OR ANOTHER SPECIALIST, CAN I USE CARE TOO?

We get it. It’s only fair to the folks who might have looked after your car to this point in its life. CARE doesn’t tread on toes of an existing service relationship and positions SLSHOP as a second layer of support. Those relationships might not always be there and we’re here when needed.

Get started with certified servicing plans today!

Open an account in as little as 5 minutes.

Join CARE today

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T:01789 337 070

[email protected]

SLSHOP

Unit 1a, 2, 3, & 4b Drayton Manor Drive
Stratford Upon Avon, Warwickshire
CV37 9RQ

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Mon-Fri 9:00am – 5:00pm
Saturday by appointment only
Closed Sunday

 

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